Table of contents terms and conditions

1. Scope of application
2. Order and conclusion of contract
3. Terms of delivery and sale
4. Offer
5. Prices
6. Warranty
7. Delivery and shipping
7.1 Scope of application
7.2 Shipping costs
7.3 Pick Up
8. Payment methods
8.1 Cash payment
8.2 Prepayment, bank transfer, invoice
8.3 Credit cards
9. Vouchers
9.1 Value voucher
9.2 Promotional vouchers
10. Retention of title
11. Right of withdrawal/right of return
12. Delivery deficiencies/transport damage
13. Data protection
14. Copyright and picture prices
15. Applicable law and place of jurisdiction

1. Scope of application
The company okay art, based in Basel, deals in interior design and original design products online and in the business premises.

The present general terms and conditions apply to all orders placed on the website and in the business premises in the version current at the time of the order.

okay art carefully checks each accepted item and makes a fair and professional judgement as to whether the condition of the item in question corresponds to the level of service provided by okay art. If the item does not correspond to the sales categories of okay art, okay art will not sell the item. All items are used.

2. Order and conclusion of contract
In the online shop you place an online order. The order is binding once you have agreed to the terms and conditions and pressed the BUY button. This creates a legally valid purchase contract. After receipt of your order, you will receive an order confirmation from us by e-mail. The goods become your property as soon as they are fully paid.

3. Delivery and sales conditions
After the order confirmation, we will send the ordered items to the delivery address you specified.
The delivery time varies and depends on the type of delivery and delivery address. 

For orders from Switzerland and the Principality of Liechtenstein the delivery time is usually 5-10 working days.
For orders from abroad the delivery time is usually 7-14 working days.
Delivery times may be extended due to unforeseen events.
Should the delivery of the goods fail despite several delivery attempts, okay art can withdraw from the contract.

All delivery times stated by okay art are estimated delivery times, which may vary depending on availability, standard processing times and delivery time.

4. Offer
Our online offer is subject to change and without obligation. Usually the articles offered in the online shop are available. Should it not be possible to deliver one or more articles due to a stock discrepancy, okay art will inform you as soon as possible about this circumstance and offer you equivalent articles. If none of these articles suits you, the amount will be refunded.

5. Prices
Our sales prices are ex warehouse in Swiss Francs and include the legal value added tax and exclude shipping costs. The prices can be converted in the online shop with the button currency to EURO, US Dollars, YEN and UK Pounds at the current daily exchange rate.
Prices and availability of goods are subject to change without prior notice.
The prices mentioned on the website are the current valid prices. Please note that the listed prices only apply to goods that okay art sells through its own shop or the okay art website.
If your place of residence is outside of Switzerland, we recommend that you contact your credit card company or bank regarding any fees that may be incurred for currency conversion.

6. Warranty
okay art does not offer any kind of warranty on the purchased goods.

7. Delivery and shipping
7.1 Scope of application
okay art delivers worldwide.
The continents of Africa and Australia are excluded.

7.2. Shipping costs
Shipping costs Switzerland and Principality of Liechtenstein

Shipping costs with delivery

Rate 1 - 1 employee
Basel-City, city only: CHF 80

Rate 2 - 2 employees
Basel-City, city only: CHF 110

Rate 3 - 1 employee
1 hour drive / 50 km: CHF 110

Rate 4 - 2 employees
1 hour drive / 50 km: CHF 150

Rate 5 - 1 employee
2 hours drive / 100 km: CHF 150

Rate 6 - 2 employees
2 hours drive / 100 km: CHF 270

Rate 7 - 1 employee
3 hours drive / 200 km: CHF 190

Rate 8 - 2 employees
3 hours drive / 200 km: CHF 310

Rate 9 - 1 employee
over 3 hours drive / 300 km: CHF 270

Rate 10 - 2 employees
over 3 hours drive / 300 km: CHF 390

Special delivery conditions

In Switzerland and the Principality of Liechtenstein okay art delivers the ordered goods to the confirmed delivery address up to the curb. The buyer is responsible for the transport and installation of the goods and can book the service for the transport and installation which is subject to a fee.
Please contact for this additional service. 

Shipping costs with the Swiss Post

Max. package size Swiss post 100 x 60 x 60 cm

large - 50 CHF

Shipping costs worldwide (Africa and Australia excluded)
Worldwide shipping is sent with Fedex. Each item has its own shipping rate and is calculated by Fedex software.

Import taxes (for deliveries outside Switzerland)
okay art is not responsible for fees that the buyer has to pay in the form of taxes or customs duties.

Pick up at the showroom
The buyer can collect the purchased object by appointment at the showroom at Landskronstrasse 69 in Basel.
Collection is usually possible within 24 hours of purchase. For this purpose, the collection option must be selected in the online shop.

7.3 Pick Up
Storage costs for delayed pickup

If the purchased product is not picked up at Landskronstrasse 69 in Basel within 14 days from the date of sale, the buyer will be charged an additional 10% of the sales price per 30 days of storage. 

8. Payment methods
For all online shop orders you can choose between the payment methods cash on collection, prepayment with bank transfer (invoice) or credit card.

8.1 Cash payment
okay art accepts cash payment upon collection. Select the option Cash payment on collection.

8.2. Advance payment, bank transfer, invoice
If you order on prepayment, the purchase confirmation will be sent to you by e-mail. The amount is to be paid within 7 days after receipt of the purchase confirmation via bank transfer. If the amount is not paid in time, okay art can cancel the order without prior notice.

8.3 Credit cards
You can also pay for your order by credit card (Visa, Mastercard). Any fees charged by credit card companies will be charged to you.

9. Vouchers
9.1 Value voucher (gift voucher)
Gift vouchers are vouchers that you can purchase or receive after a return. You can pay for your order with a voucher from okay art. To do so, enter the code on the voucher in the appropriate field of the order. A gift voucher can only be redeemed before the order process is completed and for the full amount.

The amount of the voucher is predetermined. The vouchers are issued exclusively in CHF and are freely transferable. 

A cash payment is excluded.

9.2 Promotional vouchers
Promotional vouchers are vouchers that cannot be purchased, but which we issue as part of advertising campaigns. Promotional vouchers can only be redeemed under the conditions mentioned therein, by the respective recipient, in the specified period of time and only once per person. Individual products may be excluded from voucher campaigns.

Promotional vouchers can be redeemed from a minimum order value of CHF 30; the value of the goods must in any case be at least the amount of the promotional voucher. Any difference to a higher value of goods must be compensated for by the payment options offered. Promotional vouchers are neither paid out in cash nor do they bear interest.

 A refund or new delivery of promotion vouchers in case of partial or complete return of the ordered products is excluded. Promotional vouchers can only be redeemed before the order process is completed. A subsequent crediting is not possible. The promotion voucher is not transferable and may not be combined with other promotion vouchers. Should you have used a promotion voucher when making your purchase, we reserve the right to charge you the original price of the goods you are keeping if - due to your cancellation - the total value of the order falls below the value of the promotion voucher.

10. Retention of goods
The goods remain the property of okay art until the full payment.

11. Right of withdrawal/right of return
You can revoke the contract within 7 days after receipt of the goods with a description of the reason for return via e-mail to The return of the goods is at your responsibility and expense.

 Only items that are absolutely undamaged and in the same condition as the goods sold will be taken back. Items must be returned in the original undamaged packaging. If this is not the case, we reserve the right to claim compensation.

If the goods are returned, the buyer will be charged an additional fee of 15% of the purchase price as a restocking fee. 

The return shipment is to be sent to:

okay art
Landskronstr. 69
CH-4056 Basel

phone: +41613614031

You can deduct the amount of a returned item from the total amount. If the total amount has already been transferred to okay art, you will receive a value voucher with the amount of the article. Any additional costs such as shipping costs and customs fees will not be refunded.

12. Delivery deficiencies/transport damages
We ask you to immediately check the delivered items for correctness, completeness and intactness. Complaints regarding the scope of delivery and material defects must be notified to us in writing by e-mail within 5 working days of receipt of the goods. The defect will be checked immediately by okay art.

In case of obvious damages caused by the transport company, we recommend to accept the goods only with reservation or to refuse the receipt. In both cases we ask you to take pictures of the packaging upon arrival and contact us immediately. Please send the pictures, the consignment number and the order number to

13. Data protection
All data supplied to us by you will be stored and processed in accordance with the Swiss Data Protection Act. AGB 11-2011 The applicable law is Swiss law; the place of jurisdiction for legal disputes is Basel-Stadt, Switzerland.

The protection of your personal data is very important to us. We observe the applicable data protection regulations and secure your data against unauthorized access by third parties (data security measures).

Our online shop is encoded by means of SSL (Secure Socket Layer), whereby all data of the offer as well as your payment and customer data are transmitted securely to us.

okay art is entitled to use your personal data to send you special offers or information about new collections. You can withdraw your consent to the use of your personal data for advertising purposes at any time by sending an e-mail to

14. Copyright and image prices
All content (texts, images, videos, etc.), which are made accessible via okay art, are our property. It is not permitted to use them without our express consent or to grant third parties rights to use them. Usage includes in particular the modification, offering, licensing, sale, distribution, publication, duplication, leasing, sending and making them perceptible, as well as the production, transfer and sale of second-hand works.

You would like to use our contents, pictures, texts, etc.? Please contact us:
We would be pleased to submit you an individual offer.

Standard prices photos:
1 image for print and online use CHF 150

15. Applicable law and place of jurisdiction
All contracts between you and okay art are subject to Swiss law and all possible disputes arising from it are subject to the jurisdiction of Basel-Stadt and the Swiss courts.
If for any reason any part of these terms and conditions should prove to be unacceptable or unenforceable by any court or authority, the remainder of the agreement shall nevertheless remain binding on both parties.
Neither okay art, nor you may assign to any third party the benefit or burden of any contract arising under these Terms and Conditions.

Basel, 1. August 2020

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