Payments and shipping
For all online shop orders you can choose between the payment methods cash on collection, prepayment with bank transfer (invoice) or credit card.
okay art accepts cash payment upon collection. Please write us if you want to pay in cash.
Advance payment, bank transfer, invoice
If you order on invoice (prepayment), the purchase confirmation will be sent to you by e-mail. The amount is to be paid within 7 days after receipt of the purchase confirmation via bank transfer. If the amount is not paid in time, okay art can cancel the order without prior notice.
You can also pay for your order by credit card (Visa, Mastercard). Any fees charged by credit card companies will be charged to you.
Delivery and shipping
Scope of application
okay art delivers worldwide.
The continents of Africa and Australia are excluded.
Shipping costs Switzerland and Principality of Liechtenstein
Shipping costs with delivery
Rate 1 - 1 employee
Basel-City, city only: CHF 50
Rate 2 - 2 employees
Basel-City, city only: CHF 80
Rate 3 - 1 employee
1 hour drive / 50 km: CHF 80
Rate 4 - 2 employees
1 hour drive / 50 km: CHF 120
Rate 5 - 1 employee
2 hours drive / 100 km: CHF 120
Rate 6 - 2 employees
2 hours drive / 100 km: CHF 240
Rate 7 - 1 employee
3 hours drive / 200 km: CHF 160
Rate 8 - 2 employees
3 hours drive / 200 km: CHF 280
Rate 9 - 1 employee
over 3 hours drive / 300 km: CHF 240
Rate 10 - 2 employees
over 3 hours drive / 300 km: CHF 360
Special delivery conditions
In Switzerland and the Principality of Liechtenstein okay art delivers the ordered goods to the confirmed delivery address up to the curb. The buyer is responsible for the transport and installation of the goods and can book the service for the transport and installation which is subject to a fee.
Please contact email@example.com for this additional service.
Shipping costs with the Swiss Post
Max. package size Swiss post 100 x 60 x 60 cm
small - 9 CHF
medium - 18 CHF
large - 50 CHF
Shipping costs worldwide (Africa and Australia excluded)
Worldwide shipping is sent with Fedex. Each item has its own shipping rate and is calculated by Fedex software.
Import taxes (for deliveries outside Switzerland)
okay art is not responsible for fees that the buyer has to pay in the form of taxes or customs duties.
Pick up at the showroom
The buyer can collect the purchased object by appointment at the showroom at Landskronstrasse 69 in Basel.
Collection is usually possible within 24 hours of purchase. For this purpose, the collection option must be selected in the online shop.
Retention of goods
The goods remain the property of okay art until the full payment.
Right of withdrawal/right of return
You can revoke the contract within 7 days after receipt of the goods with a description of the reason for return via e-mail to firstname.lastname@example.org. The return of the goods is at your responsibility and expense. Only items that are absolutely undamaged and in the same condition as the goods sold will be taken back. Items must be returned in the original undamaged packaging. If this is not the case, we reserve the right to claim compensation.
The return shipment is to be sent to:
You can deduct the amount of a returned item from the total amount. If the total amount has already been transferred to okay art, you will receive a value voucher with the amount of the article. Any additional costs such as shipping costs and customs fees will not be refunded.